Roughly one-third of U.S. chief information officers believe technology is the primary force behind their companies’ success and growth, according to EY’s “2024 CIO Sentiment Survey,” conducted in March 2024, which provides insights on how CIOs of leading organizations are addressing challenges in pursuing a growth agenda in the age of generative AI.
The respondents were 500 U.S.-based CIOs from various industries, including consumer products and retail, healthcare, life sciences, advanced manufacturing and mobility, tech media, and telecom.
According to the survey, when CIOs adopt a more ownership role in digital initiatives, they can lead to notable gains.
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In addition, CIOs anticipate that data analytics (43%) and IT and cyber due diligence (41%) will improve the transaction process owing to the use of AI.
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The data also shows that many CIOs still view generative AI as in the pilot or proof-of-concept phases.
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Moreover, revenue generation is the primary motivation for over 37% of CIOs for using generative AI, while 27% point to the technology to reinvent their business model. Roughly 19% claim that cost reduction is the primary AI driver.
